Queue Marshalls (6 months Fixed-Term Contract)
Salary: R 8 000 per month
Location: Johannesburg, Pretoria, Western Cape, Nelspruit, Durban, Polokwane & Port Elizabeth
Requirements:
● Grade 12 Certificate and Computer certificate coupled with 6 months experience in customer service environment
● Recognition of Prior Learning (RPL) and applicable knowledge and experience on the Job may be considered during the selection process.
Essential criteria:
● Ideal candidate should have customer relation skills
● Interpersonal and organizational skills
● Communication skills, both verbal and in writing are essential
● Office administration skills
● willing to work overtime
● People orientated
● Computer Literacy.
Key Performance Areas:
● Assist Clients by claiming their profiles online
● Assist Clients to navigate the new online registration portal
● Assist clients to make online payments on the individual`s portal whilst they are in the queue
● Control and maintain order in waiting areas
● Performs screening process to understand what Clients in the waiting areas are requesting
● Direct clients to appropriate areas
● Welcome Clients and visitors
● Be able to give advises to waiting Clients
● Keep Stats on a daily basis on the type of assistance provided
● Might be requested to assist with other registration duties as may be required by the branch
● Oversee/mend helpdesk and handle relevant queries and complaints
● Performing of any other duties as delegated by Supervisor.
Apply Here: https://recruitment.psira.co.za/advertise/
Private Security Industry Regulatory Authority