Receptionist X4

Vacancies

Receptionist (4 positions)

16 August 2022

Park:

Kruger National Park

Description:

Applications are invited from suitably qualified candidates for four positions as Receptionists at the following work stations or camps:

  • Giriyondo
  • Skukuza
  • Skukuza Airport
  • Berg-en-Dal

Interested candidates who meet the above requirements should forward their applications accompanied by a recently updated, comprehensive CV as well as recently certified copies of all qualifications to the following email address:
Kruger National Park
Attention: Mixo Mashaba
Private Bag X402
SKUKUZA
1350
Tel: 013 735 4381
E-mail: [email protected]

SANParks reserves the right not to make an appointment.
Correspondences will be limited to short-listed candidates only. If you have not been contacted within 14 days after the closing date of this advertisement, please accept that your application was unsuccessful.

Requirements:

  • A 3-year Tourism diploma or equivalent qualification
  • Good telephone, people and administration skills as well as sound interpersonal skills
  • Computer literacy with a working knowledge of Microsoft Word and Excel
  • Roomseeker knowledge will be an added advantage
  • Previous front office experience
  • Proficiency in English

Responsibilities:

  • To receive, and handle telephone calls and telephonic enquiries and where specified, relay telephone messages timeously
  • To receive guests in a friendly manner and process the computerised guest reservation through the check-in and check-out process
  • To raise any extra charges that a guest might incur
  • To ensure outstanding monies are collected and processed according to company policy
  • To inform guests of facilities in the camp and upsell on activities
  • To assist guests with amendments to reservations and special requests
  • To coordinate guests’ requests and complaints and handle efficiently
  • To perform general administration at the Reception area
  • To adhere to company dress code and protocol

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