Receptionist/Telecom Operator

DEPARTMENT OF AGRICULTURE, LAND REFORM AND RURAL DEVELOPMENT

RECEPTIONIST / TELECOM OPERATOR REF NO: 3/2/1/2023/406

SALARY : R202 233 per annum (Level 05)
CENTRE : Directorate: District Office: Limpopo (Waterberg)

REQUIREMENTS : Applicants must be in possession of a Grade 12 Certificate. No experience required. Job related knowledge: Microsoft Package. Job related skills: Telephone etiquette skills, Good communication skills, Interpersonal skills and Switchboard operation skills. Ability to communicate in at least 3 languages spoken in the District. Ability to learn the Department’s service delivery
components. Ability to take initiative and work independently. Ability to organise and prioritise work.
DUTIES : Render the main reception area services. Take down messages when required. Distribute messages promptly. Attend to all clients \ visitors and direct them to relevant officials promptly. Conduct customer services. Attend to all client queries. Supply basic information to customers regarding the Department’s services when required. Operate switchboard machine. Operate the switchboard by answering incoming and outgoing calls at all times. Keep database of other important contact numbers on an on-going basis. Report fault on the telephone system when needed. Utilise the Telephone Management System to monitor telephone cost on an on-going basis. Screen and forward calls. Receive telephone messages. Administer telephone accounts. Update internal telephone directory when required. Distribute internal telephone directory to internal users when required. Print telephone cost report for each extension monthly.
ENQUIRIES : Ms D Machoga Tel No: (015) 495 1955

APPLICATIONS : Applications can be submitted by post to: Private Bag X9312, Polokwane, 0700 or hand delivered during office hours to: 61 Biccard street, Polokwane, 0700.
NOTE : Coloured, Indian and White Males and African, Coloured, Indian and White Females and Persons with disabilities are encouraged to apply

CLOSING DATE : 19 June 2023 at 16:00

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