Sales Associate
2 Locations Available |req8446
Job available in these locations:
GAUTENG, South Africa
KWAZULU-NATAL, South Africa
Purpose:
The Sales Associate will be responsible for the provision of a world class customer experience by actively facilitating the achievement of mr price money’s in-store strategic objectives. The key focus of this role will amongst others include the demonstration of outstanding customer service, by promoting and selling of all mr price money’s products.
The below stores have vacancies for Sales Associate:
Store Code Store Name
388 Potchefstroom – Ikagen
921 Fochville – President
414 Fourways Crossing
278 Bothaville
580 Kagiso Mall
395 Kanyamazane Centre
683 Kabokweni Plaza
769 Nelspruit Plaza
1010 Sabie Main Road
344 De Aar
359 Colesberg
343 Cradock
469 Ec – Middelburg
11058 Magalies Hill, Brits
11049 Heilbron Plaza
11043 Kamaqhekeza Plaza
11028 Harvest Place
1063 Amsterdam Mall
Key Responsibilities:
- Provide a fast, friendly service by actively seeking out customers to assess their needs and to provide assistance.
- Actively strive for quick complaint resolution and the avoidance of escalation of issues.
- Offer customers an exemplary and timely service.
- Actively engage with a minimum of 15 to 20 customers daily to build a strong customer base through providing personalised product guidance, resolving issues and following up on purchases.
- Efficiently drive sales through upselling products based on customer’s needs analysis and preferences.
- Achieve and/or exceed daily sales goal by cross selling and promoting additional products and services.
- Maintain working knowledge of store’s and mr rpice money’s policies and procedures.
- Maintain knowledge of current sales, sales promotions and campaign related requirements.
- Facilitate and manage the out-of-box failures (OBF) and repair policies.
- Provide accurate product information to all customers when needed.
- Provide updated information on warranties, manufacturing specifications, care and maintenance of merchandise and delivery options.
- Enhance product knowledge utilising resources available.
Requirements:
- Grade 12
- 1-2 years relevant experience in a similar role
- Customer orientation
- Attention to detail
- Problem solving
Please note: All applicants must be fully vaccinated against Covid-19 in line with the Mr Price Group company policy
About Us:
Mr Price Group is a high growth, omnichannel, fashion-value retailer with 6 trading divisions, namely: mrp ; mrphome; mrpsport; Miladys; sheetstreet and mrpmoney.
We’re movers and shakers.
We pride ourselves on our fast-moving, fast-working and collaborative culture. Our extensive market-leading retail knowledge means that our environment fosters creativity, curiosity, and a need for exploration.
We employ over 16000 incredible people, and retail in over 1000 South African based stores, almost 100 international stores, and through our online channels offering our full product assortments.
Mr Price Group is an equal opportunity employer and is committed to Employment Equity.
Apply Here: https://mycareer.csod.com/ux/ats/careersite/4/home/requisition/8446
Mr Price Group