Role title: Confirmations Clerk
Location: Netcare Mulbarton Hospital
Reporting structure: Billings Manager
Closing date: 07 November 2022
ROLE SUMMARY
The Confirmations Clerk will be responsible for daily communication with medical aids, nursing staff and medical practitioners regarding confirmations of medical aids and payments.
KEY WORK OUTPUT AND ACCOUNTABILITIES
The duties of the post include but are not limited to the following, and are carried out in accordance with Netcare’s
Policies and Procedures.
Assist with the application of clinical knowledge in the risk management of patients in terms of length of stay, level of care and ICD and CPT coding.
Handle information of a confidential nature.
Ensure all patients have authorisation numbers.
Ensure all information obtained from the medical aid is captured on system and conveyed/escalated appropriately.
Assisting with bi-annual stock takes.
Assisting with data capturing.
Maintain and sustain effective working relationships with all customers and colleagues.
Manage associated administrative tasks.
Assist with any adhoc duties assigned by the Pharmacy Retail Manager or any senior member of staff.
Assume responsibility for own personal and professional development.
Keep up to date with Netcare’s evolving policies and procedures.
SKILLS PROFILE
EDUCATION
Grade 12 or equivalent NQF Level 4 Qualification
WORK EXPERIENCE
A minimum of 1 year reception/confirmation experience within a private sector is beneficial.
Previous experience in a hospital environment.
KNOWLEDGE
Computer literacy is essential.
Knowledge of medical aids scale of benefits would be advantageous.
SAP System would be advantageous.
NON MANAGERIAL/ SPECIALIST SKILLS
VALUES AND BEHAVIOURS
Netcare Values
At Netcare, our core value is care. We care about the dignity of our patients and all members of the Netcare family. We care about the participation of our people and our partners in everything we do. We care about truth in all our actions. We are passionate about quality care and professional excellence.
Care – The basis of our business. The professional, ethical patient care and services we offer at every level of the organisation.
Truth – The crucial element in building relationships that work. Open communication with honesty and integrity is essential.
Dignity – An acknowledgement of the uniqueness of individuals. A commitment to care with the qualities of respect and understanding.
Passion – The creative, passionate and innovative drive to do things better than before. To develop and implement successful healthcare solutions
for all.
Participation – The willingness and desire to work in productive and creative partnerships with others and the commitment to communicate.
The Netcare Way
Netcare is committed to providing quality care. Our basic service standard holds us accountable for the below five behaviours which you will be accountable to uphold:
I always greet everyone to show my respect.
I always wear my name badge to show my identity.
I am always well groomed to show my dignity.
I always seek consent to show my compassion.
I always say thank you to show my appreciation.
APPLICATION PROCESS
NETCARE IS AN EQUAL OPPORTUNITY EMPLOYER
The Company’s approved Employment Equity plan and targets will be considered as part of the recruitment process aligned to the Group’s Employment Equity strategy. Netcare actively supports the recruitment of people with disabilities.
Interested candidates who meet the above criteria are requested to e-mail a detailed CV to [email protected]
Please note:
Please note that reference checks for internal applicants will be conducted with the current and past Netcare direct line managers of the applicant and the relevant Netcare HR Managers. Employees are therefore encouraged to discuss internal job applications with their direct line manager to ensure that the line manager is aware of the application.
The terms and conditions of employment relating to the function which you have applied for will be based on those that exist in the Division within which you will be employed.
In the event of a candidate having any disability that may impair the individual’s ability to perform the job function, the candidate must kindly inform the employer so that an assessment for reasonable accommodation can be made.
By applying for this position and providing us with your CV and other personal information, you are consenting to the information being used for the specific purpose for which it was provided, which is recruitment purposes and possible appointment purposes (should you be successful). Please note that your information will be processed for recruitment purposes only or for such purposes relating to assessing the establishment of an employment relationship with yourself, and this will be done in accordance with the applicable data protection and privacy legislation. We confirm that such information will not be used for any other purpose without obtaining your prior consent.
If your application is not successful, we retain your CV and other information provided for a period of 6 months after which it will be destroyed in a secure manner. If you object to your information being used in accordance with the aforementioned clauses, please indicate your objection and we will immediately destroy your personal information in a secure manner.