Civic Services Clerk X34

VACANCIES – HUMAN RESOURCE MANAGEMENT CIRCULAR MINUTE NO 63 OF 2022

The Department of Home Affairs is an equal opportunity and affirmative action employer. It is our intention to promote representivity (race, gender, disability) through the filling of these positions.
We are looking for committed, passionate and talented individuals to form part of a new leadership team, equipped with the right skills to deliver a modern world-class service. If you are committed to delivering on the National Development Plan’s (NDP’s) priorities, ascribe the Department’s shared value set, have what it takes to serve the needs of South African citizens, residents and visitors, and your credentials meet the requirements of any of the following positions, kindly respond before the closing date
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CIVIC SERVICES CLERK, (34 POSITIONS)
SALARY LEVEL : A basic salary of R211 713 to R249 378 per annum (Level 6). In addition, a range of competitive benefits are offered

CENTRE : Eastern Cape: PSP: Middelburg (1 Post)
REF NO : HRMC 63/22/11a
CENTRE : Eastern Cape: Large Office: Mthatha (2 Posts)
REF NO : HRMC 63/22/11b
CENTRE : Eastern Cape: Large Office: Queenstown (1 Post)
REF NO : HRMC 63/22/11c
CENTRE : Eastern Cape: Medium Office: Sturkspruit (1 Post)
REF NO : HRMC 63/22/11d
CENTRE : Gauteng: Medium Office: Benoni (1 Post)
REF NO : HRMC 63/22/11e
CENTRE : Gauteng: Large Office: Germiston (2 Posts)
REF NO : HRMC 63/22/11f
CENTRE : Gauteng: Large Office: Vereeniging (2 Posts)
REF NO : HRMC 63/22/11g
CENTRE : KwaZulu-Natal: Medium Office: Kokstad (1 Post)
REF NO : HRMC 63/22/11i
CENTRE : KwaZulu-Natal: Medium Office: Paulpietersburg (1 Post)
REF NO : HRMC 63/22/11j
CENTRE : KwaZulu-Natal: Large Office: Ugu (1 Post)
REF NO : HRMC 63/22/11k
CENTRE : KwaZulu-Natal: Medium Office: Umsinga (2 Posts)
REF NO : HRMC 63/22/11L
CENTRE : KwaZulu-Natal: Medium Office: Vryheid (2 Posts)
REF NO : HRMC 63/22/11m
CENTRE : Limpopo: Large Office: Giyani (1 Post)
REF NO : HRMC 63/22/11n
CENTRE : Limpopo: Large Office: Polokwane (2 Posts)
REF NO : HRMC 63/22/11o
CENTRE : Mpumalanga: Large Office: Ermelo (3 Post)
REF NO : HRMC 63/22/11p
CENTRE : Mpumalanga: PSP: Kabokweni (1 Post)
REF NO : HRMC 63/22/11q
CENTRE : Mpumalanga: Medium Office: Mkobola (1 Post)
REF NO : HRMC 63/22/11r
CENTRE : Mpumalanga: Medium Office: Mapulaneng (1 Post)
REF NO : HRMC 63/22/11s
CENTRE : Mpumalanga: Large Office: Nelspruit (3 Posts)
REF NO : HRMC 63/22/11t
CENTRE : Mpumalanga: Medium Office: Piet Retief (1 Post)
REF NO : HRMC 63/22/11u
CENTRE : Mpumalanga: Medium Office: White River (2 Posts)
REF NO : HRMC 63/22/11v
CENTRE : Northern Cape: Large Office: Kuruman (1 Post)
REF NO : HRMC 63/22/11w
CENTRE : Northern Cape: Medium Office: Jan Kempdorp (1 Post)
REF NO : HRMC 63/22/11x

REQUIREMENTS : • An undergraduate qualification in Public Management / Administration, Social Science or related field at NQF level 6, and /or a National Certificate: Home Affairs Services, at NQF level 5, all as recognised by SAQA • Basic understanding of Civic Service operations • Sound knowledge of the Batho Pele Principles • Computer literacy • Planning and organizing • Problem solving • Communication skills (Verbal and written) • Financial administration • Sound interpersonal relations • Attention to detail • Teamwork • Client orientation and customer focus • Record and time management • A valid driver’s license will be an added advantage.
DUTIES : The successful candidate will be responsible for, amongst others, the following specific tasks: • Provide a prompt and professional client service in accordance with Batho Pele Principals, as it relates to all civic service operations within a front office • Ensure that customer waiting areas are maintained in the highest standards as per appearance, accessibility and demarcation • Process applications for enabling documents in the local office in line with Standard Operating Procedures (SOP) • Ensure the security integrity of the National Population Register in the local office • Ensure implementation of civic services policies, strategies and plans • Collate statistical information on service standards • Provide expert advice and guidance to clients on civic services operational issues and matters • Ensure effective and efficient management of queues in the office • Render services in Mobile Units where and when required • Conduct quality assurance to ensure quality of service delivery • Manage records / documentation according to DHA document management prescripts • Report risks according to required format. Keep abreast with departmental policies and prescripts • Asses the working environment and report all Occupational Health and Safety issues to management • Act as change agent for all processes, systems or practices • Encourage team work to ensure efficient service delivery.

ENQUIRIES : Eastern Cape: Mr S Mapukata, Tel No: (043) 604 6418
Gauteng: Mr P Mlangeni, Tel No: (011) 242 9039
KwaZulu-Natal: Ms N Tshezi, Tel No: (033) 845 5003
Limpopo: Mr J Kgole, Tel No: (015) 287 2802
Mpumalanga: Ms N Dlangisa, Tel No: (013) 752 2504
Northern Cape: Ms S Botha, Tel No: (053) 807 6700

CLOSING DATE: 2 SEPTEMBER 2022

APPLICATIONS:
Applications must be –
 sent to the correct address specified at the bottom of the last post, on or before the closing date;
 submitted on the new Application for Employment Form (Z.83), obtainable at www.gov.za;
 accompanied by a comprehensive CV, citing the start and end date (dd/mm/yr) of each employment period to be considered, including the details of at least two contactable employment references (as recent as possible);
 shortlisted candidates will be required to submit a copy of their ID document, a valid driver’s license (if specified as a job requirement), as well as the relevant highest educational qualifications, on or before the day of the interview.
Applicants who possess (a) foreign qualification(s), must also submit the evaluated results of such qualifications, as received from the South African Qualifications Authority (SAQA); and

APPLICATIONS : Quoting the relevant reference number, direct your comprehensive CV, citing the start and end date (dd/mm/yr) of each employment period to be considered, together with an Application for Employment Form (New Z.83), obtainable from any Public Service department or at www.gov.za, by the closing date to:

Direct applications to the Department of Home Affairs Office as follows:-
Eastern Cape:
Postal Address: Private Bag 7413, King Williams Town, 5600
Physical address: 11 Hargreaves Avenue, King William’s Town, 5600
Gauteng:
Postal Address: Private Bag X108, Braamfontein, 2017,
Physical Address: 3rd Floor, Mineralia Building, Cnr De Beer and De Korte Street, Braamfontein, 2017
KwaZulu-Natal:
Postal Address: Private Bag X 09, Pietermaritzburg 3209
Physical address: 181 Church Street, Pietermaritzburg 3209
Limpopo:
Postal Address: Private Bag X 9517, Polokwane, 0700
Physical Address: 89 Biccard Street, Polokwane, 0699
Mpumalanga:
Postal Address: Private Bag X11264, Nelspruit, 1200,
Physical Address: 29 Bester Street, Nelspruit, 1200
Northern Cape:
Postal Address: Private Bag X 6073, Kimberley 8300
Physical Address: Quantum Leap Building, 69 Du Toitspan Road, Kimberley, 8300
North West:
Postal Address: Private Bag X 119, Mmabatho, 2735,
Physical Address: Cnr Sheppard and Carrington Street, Mafikeng, 2745
Western Cape:
Postal Address: Private Bag X 9103, Cape Town, 8000
Physical Address: 4th Floor FairCape Building, 56 Barrack Street, Cape Town, 8000

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