CIVIC SERVICES CLERK – (10 POSITIONS)
SALARY LEVEL : A basic salary of R 211 713 to R 249 378 per annum (Level 6). In addition, a range of competitive benefits are offered.
CENTRE : Eastern Cape: Nelson Mandela Bay, Cleary Park (1 Post)
REF NO : HRMC 50/22/3a
CENTRE : Gauteng: Ekurhuleni, Benoni (1 Post)
REF NO : HRMC 50/22/3b
CENTRE : Northern Cape: Pixley Ka Seme, De Aar (1 Post)
REF NO : HRMC 50/22/3c
CENTRE : Northern Cape: ZF Mcgawu, Upington (1 Post)
REF NO : HRMC 50/22/3d
CENTRE : North West: Ngaka Modiri Molema, Zeerust (1 Post)
REF NO : HRMC 50/22/3e
CENTRE : North West: Bojanala, Mankwe (1 Post)
REF NO : HRMC 50/22/3f
CENTRE : North West: Bojanala, Makapanstad (2 Posts)
REF NO : HRMC 50/22/3g
CENTRE : North West: Dr Ruth S Mompati, Ganyesa (1 Post)
REF NO : HRMC 50/22/3h
CENTRE : Western Cape: Eden District, George (1 Post)
REF NO : HRMC 50/22/3i
REQUIREMENTS : An undergraduate qualification in Public Management / Administration, Social Sciences or related field at NQF Level 6, and / or a National Certificate: Home Affairs Services, at NQF level 5, all as recognized by SAQA • Basic knowledge of civic service operations • Sound knowledge of Vacancies in the Batho Pele Principles • Computer literacy • Planning and organizing • Problem solving • Communication Skills (Verbal and written) • Financial administration • Sound interpersonal relations • Attention to detail • Teamwork • Client orientation and customer focus • Record and time management • Driver’s license will be an added advantage.
DUTIES : The successful candidate will be responsible for the following specific tasks: • Provide a prompt and professional client service in accordance with Batho Pele Principals, as it relates to all civic service operations within a front office • Ensure that customer waiting areas are maintained in the highest standards as per appearance, accessibility and demarcation • Process applications for enabling documents in the local office in line with Standard Operating Procedures (SOP) • Ensure the security integrity of the National Population Register in the local office. Ensure implementation of civic services policies, strategies and plans • Collate statistical information on service standards • Provide expert advice and guidance to clients on civic services operational issues and matters •. Ensure effective and efficient management of queues in the office • Render services in Mobile Units where and when required • Conduct quality assurance to ensure quality of service delivery • Manage records/documentation according to DHA document management prescripts • Report risks according to required format • Keep abreast with departmental policies and prescripts • Asses the working environment and report all Occupational Health and Safety issues to management • Act as change agent for all processes, systems or practices • Encourage team work to ensure efficient service delivery.
ENQUIRIES : Eastern Cape: Mr S Mapukata, Tel No: (043) 604 6418
Gauteng: Mr P Mlangeni, Tel No: (011) 242 9039
Northern Cape: Ms S Botha, Tel No: (053) 807 6700
North West: Ms M Seleke, Tel No: (018) 397 9904
Western Cape: Mr M Pienaar, Tel (021) 488 1409
APPLICATIONS : Quoting the relevant reference number, direct your comprehensive CV, citing the start and end date (dd/mm/yr) of each employment period to be considered, together with an Application for
Employment Form (New Z.83), obtainable from any Public Service department or at www.gov.za, by the closing date to:-
Direct applications to the Department of Home Affairs Office as follows: –
Eastern Cape:
Postal Address: Private Bag 7413, King Williams Town, 5600
Physical address: 11 Hargreaves Avenue, King William’s Town, 5600
Gauteng:
Postal Address: Private Bag X108, Braamfontein, 2017,
Physical Address: 3rd Floor, Mineralia Building, Cnr De Beer and De Korte Street, Braamfontein,
2017
Northern Cape:
Postal Address: Private Bag X 6073, Kimberley 8300
Physical Address: Quantum Leap Building, 69 Du Toitspan Road, Kimberley, 8300
North West:
Postal Address: Private Bag X 119, Mmabatho, 2735,
Physical Address: Cnr Sheppard and Carrington Street, Mafikeng, 2745
Western Cape:
Postal Address: Private Bag X 9103, Cape Town, 8000
Physical Address: 4th Floor FairCape Building, 56 Barrack Street, Cape Town, 8000
CLOSING DATE: 22 JULY 2022
APPLICATIONS:
Applications must be –
● sent to the correct address specified at the bottom of each position, on or before the closing date;
● submitted on the new Application for Employment Form (Z.83), obtainable at www.gov.za;
● accompanied by a comprehensive CV, citing the start and end date (dd/mm/yr) of each employment period to be considered, including the details of at least two contactable employment references (as recent as possible);
● shortlisted candidates will be required to submit a copy of their ID document, a valid driver’s license (if specified as a job requirement), as well as the relevant highest educational qualifications, on or before the day of the interview.
Applicants who possess (a) foreign qualification(s), must also submit the evaluated results of such qualifications, as received from the South African Qualifications Authority (SAQA); and
● limited to 2.5MB in size, if emailed. Should an automated acknowledgement of receipt not be received when an application is emailed, this could mean that the application did not reach the Department due to the size of the attachments. Should this occur, kindly resend the application in 2 / 3 parts, splitting the attachments accordingly.
SELECTION:
● Shortlisted Candidates will be subjected to an interview and technical assessment(s) (which assesses the Candidates’ demonstrated professional and technical competency against the job requirements and duties).
● Candidates potentially considered suitable after the interview and technical test(s), will be subjected to employment suitability checks (credit, criminal, citizenship, employment references and qualification verifications).
APPOINTMENT: Appointed persons will be required to serve a prescribed probation period.