Receptionist – Castle Gare Primary Care
Intercare Group
Pretoria, Gauteng
Permanent
Posted 15 February 2022 – Closing Date 23 February 2022
Job Details
Division
Primary Care
Business Unit
Intercare Castle Gate Medical & Dental Centre
Minimum experience
Entry Level
Company primary industry
Medical Practice
Job functional area
Health Care Provider
Job Description
INTERCARE IS HIRING !
RECEPTIONIST : INTERCARE CASTLE GATE
Intercare Castle Gate Medical and Dental Centre situated in Waterkloof Ridge, Pretoria seeks to recruit for a Receptionist. The focus of this position is to provide professional customer service by facilitating the patient administration process.
Intercare is an equal opportunity employer and people with disabilities are encouraged to apply.
Intercare encourages and supports COVID-19 vaccinations and successful candidates will be required to submit proof of their vaccination status.
CRITICAL OUTPUTS
- Provide efficient and professional telephone services.
- Assist patients in accurately completing appropriate forms, and document all information in accordance to internal policies and procedures.
- Direct all customers to the appropriate location, services and appropriate professional.
- Ensure patient confidentiality at all times.
- Ensure that the reception area is always neat and tidy.
- To refer all emergency cases to the nurse’s station according to protocol.
- Assist patients with basic account queries and escalate as necessary.
- Collect co-payments and account balances according to Intercare policies and procedures.
REQUIREMENTS
- Grade 12
- Administrative experience.
- Previous experience in a customer focused service environment will be advantageous.
- Computer proficiency (MS Office).
CLOSING DATE: 23 FEBRUARY 2022
All applications can be submitted on https://intercare.simplify.hr/
If you are not contacted within 2 weeks of the closing date please regard your application as unsuccessful.