Contact Centre Agent: New Accounts

Job Details

Contact Centre Agent: New Accounts- 108 Flexi (Contractor)

  • Job ID: 10805
  • Position Type: Full-Time
  • Job Function: Call Centre
  • Workplace Type: Contact Centre
  • Division: TFG Financial Services
  • Province: Western Cape
  • Location: Cape Town North
  • Suburb: Parow (Parow)

Position Description:

An exciting and challenging position exists within Financial Services for a service driven individual to process New Account Applications.  

Your responsibilities will include:

  • Accurate data capturing of information from a new account / lay-by application onto in-house systems
  • Assisting with customer queries via in-and-outbound calls

The ideal candidate will need:

  • A Matric certificate
  • Excellent communication skills
  • To be computer literate in both MS Word and Excel
  • The ability to type 30 wpm
  • Atleast 6 Months Admin experience
  • To be highly customer focused
  • Stress Tolerance
  • To work flexible hours
  • Call centre experience an advantage

Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act. 
Please ensure that your Line Manager & HR are aware of and support your application. 

Apply Now

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