Receptionist ( Midrand)

Receptionist ( Midrand)

Reference #Receptionist ( Midrand)
Contract TypePermanent
SalaryMarket Related
LocationMidrand, Gauteng, South Africa
IntroductionTo provide a professional and efficient customer service that enhances the image of the organisation with a focus on customer service.
Job FunctionsClient Services
IndustriesICT – Information & Communications Technology
SpecificationReceive and direct walk- in customers to the correct departments
Answer calls professionally
Maintain the abandoned call rate
Sending quotes to customers
Deal with customer queries efficiently and timelessly
Follow-up on quotes
Liaising with Technicians on repairs
RequirementsQualifications and Experience:
Reception courses e.g., telephone etiquette
Minimum 1 years’ experience as switchboard operator (preferable)

Basic administration skills
Superior telephone etiquette
Solid communication skills
Good people skills
Excellent networking skills
Basic computer literacy especially in Microsoft applications
Good knowledge of general administrative

Good knowledge of general administrative processes
Good knowledge of relevant technology (telephony system etc.)
Good understanding of organisation structure and organogram

Task focused
Pressure resilient
Team player
Professional image

Job Closing Date25/11/2021
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This Post Has One Comment

  1. Thembi mildred

    Im interested

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