Receptionist ( Midrand)

Receptionist ( Midrand)

CompanyMustek
Reference #Receptionist ( Midrand)
Published23/11/2021
Contract TypePermanent
SalaryMarket Related
LocationMidrand, Gauteng, South Africa
IntroductionTo provide a professional and efficient customer service that enhances the image of the organisation with a focus on customer service.
Job FunctionsClient Services
IndustriesICT – Information & Communications Technology
SpecificationReceive and direct walk- in customers to the correct departments
Answer calls professionally
Maintain the abandoned call rate
Sending quotes to customers
Deal with customer queries efficiently and timelessly
Follow-up on quotes
Liaising with Technicians on repairs
RequirementsQualifications and Experience:
Matric
Reception courses e.g., telephone etiquette
Minimum 1 years’ experience as switchboard operator (preferable)

Skills:
Basic administration skills
Superior telephone etiquette
Solid communication skills
Good people skills
Excellent networking skills
Basic computer literacy especially in Microsoft applications
Good knowledge of general administrative

Knowledge:
Good knowledge of general administrative processes
Good knowledge of relevant technology (telephony system etc.)
Good understanding of organisation structure and organogram

Competencies:
Detail-oriented
Task focused
Proactive
Pressure resilient
Team player
Professional image





Job Closing Date25/11/2021
 Apply Now

This Post Has One Comment

  1. Thembi mildred

    Im interested

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