| Position Details |
Vacancy
| Job title Driver – JHB | |
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| Close date 30/04/2022 | |
| Location Kempton Park |
| Job description Reporting to the Operations supervisor, this role will be responsible for collecting and delivering customer shipments from airlines and third-party agents where required. The role will involve transporting research samples, clinical trials medicines and other pharmaceutical and healthcare related products in a safe, careful and timely manner whilst maintaining the highest levels of customer care. | |
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| Responsibilities Collection & Packing • Act as the face of Biocair for all export shipment collections and deliveries and ensure that customer interactions are handled in a pro-active and professional manner at all times. • Responsible for re-packing and or re-icing shipments where necessary and ensuring all mandatory procedures are adhered to. • Liaise with import driver to exchange shipments where required. To ensure the correct night run documentation is completed and processed with the import and export shipments. • To be aware of the regulations covering the transportation, labelling, and packaging of hazardous substances and observe and comply with these regulations at all times. Warehouse • To perform all necessary duties to maintain a clean, tidy and safe warehouse, ensuring all materials are stored in the designated areas. • Ensure Fridges, Freezers and Warm Room temperatures are checked and remain within prescribed parameters and maintain accurate records thereof. • Responsible for the preparation of all specialist packaging and temperature controlled consignments for the early morning drivers, including Ambient Packing”; “Refrigerated Packing”; “Dry Ice Packing”; “Infectious Substances Packing”; “Dangerous Goods Packing” and ensuring all mandatory procedures are adhered to. Vehicles • Responsible for the cleanliness of the vehicles (interior and exterior) to ensure each vehicle is in a pristine condition and appearance at all times. • To carry out daily and weekly vehicle maintenance checks and perform simple maintenance tasks as required (such as changing bulbs, charging batteries) and reporting any faults or defects immediately to the operations supervisor. Company • To build positive working relationships with other drivers, departments and management to deliver excellent communication and customer service • Work proactively with other teams to overcome problems and implement process improvements. • To participate in regular 1-1s and department meetings, providing feedback and discussion to aid continual personal development. | |
| Skills, Experience and Education Essential • Must hold a full, clean driving licence • Must have commercial van driving experience • Excellent customer service and communication skills Desirable • Specialist Pharmaceutical collection/delivery experience • International export paperwork experience • Knowledge of Heathrow airline sheds | |
| Key Competencies • Proven ability to work well under time pressure • Demonstrates a passion for customer service • Ability to check and maintain accurate documentation |