RCG Clerk
EX23005W0
Gauteng, South Africa
Full-time
Flexible Working Times
Express
No travel required
Permanent
IT’S NOT JUST AN OPPORTUNITY TO GET ON THE CAREER LADDER.
IT’S AN OPPORTUNITY TO HELP THE WORLD GET ON TOGETHER
Why do people call us the world’s most international company? Is it because we operate in more countries than any other logistics provider? Is it because we invented cross border shipping over 45 years ago? Or is it, perhaps, because what we do connects people across the world. And the more we can connect people, the better life on earth becomes.
We love our role in the world. And we’re looking for the right people to help us maintain – and grow it. People like you.
Role Context
Ensuring DHL is compliant regarding all T-Docs and CUSCAR submissions to SARS/Customs – update and correct all docs prior to daily deadlines to minimise any penalties. (Reporting of conveyances and goods)
Key responsibilities
· To integrate quality into the business by ensuring that every customer contact is a demonstration of absolute dedication towards providing first time ideal solutions for the satisfaction of the customer’s immediate and future needs.
· To always implement ISO standards and Global SOP procedures.
Receipt of Shipment Information
· The information will be Available on DHL Clearance system in the various queues. Continually monitor the queue and action the shipment to obtain the required information.
· Ensure network updating through every step (from the time the entry is put on hold up to and including finalization of the on-hold entry).
Internal Relationship Management
· Prioritize work by flight departure and arrival dates. Reach out to IT or NCG team to obtain any missing documentation or request any updated/corrected documents from ACA team. Ensure network updating through every step (from the time the entry is put on hold up to and including finalization of the on-hold entry)
Framing bills of entries
· Ensure that all entries are framed or reframed as per clearing instructions obtained from customers, simultaneously ensuring conformance to customs rules and regulations.
Finalizing Queries/Communications
· Upon finalization of T-Doc queries / resubmissions, make note of name, date and time and monitor time taken between submission Vs acknowledgement by customs. Any delays to be reported to the Supervisor/Manager.
Minimum Requirements
Education & experience
· Matric
· Customs related diploma added advantage.
· 2+ years’ experience within the customs courier industry (Both Imports and Exports)
· Fully conversant with the Customs and Excise Act of 1964, rules and regulations and ability to complete all relevant prescribed customs forms in terms of the Act
· Excellent knowledge of practices within the Customs Adjustment environment
· Maintains effective performance under pressure.
We are looking forward to your application.