Admin/Customer Service Internship
2023-06-23 – 2023-07-23
CONTRACTOR
JHB001676
ADMIN, OFFICE & SUPPORT
Gauteng, Boksburg
R 7 500.00 – Stipend Monthly
Are you passionate about providing excellent customer service while also having a keen eye for detail in administrative tasks? We are currently seeking a motivated individual to join our client for a Administration/Customer Service Internship position based in Ekurhuleni.
Requirements
- A tertiary qualification in customer service management, administration, business administration, or relevant is essential.
- Proficiency in using computer systems and software, including MS Office Suite.
- Previous experience in customer service or administration will be beneficial.
- A customer-centric approach and the ability to handle customer queries with professionalism.
- Strong attention to detail, accuracy, flexibility, and the willingness to learn.
- Excellent communication skills, both verbal and written.
- Strong organizational abilities and attention to detail.
Duties and Responsibilities
- Provide exceptional customer service by addressing customer inquiries and resolving issues promptly and professionally.
- Assisting customers on the phone and walk-ins.
- Handle administrative tasks such as data entry, document preparation, and record keeping.
- Maintain accurate customer records and update information as required.
- Uphold company policies and procedures to deliver consistent service quality.
- Handle inbound and outbound calls professionally and efficiently, ensuring exceptional customer service.
- Provide administrative support.
Benefits
- Gain practical experience and develop valuable skills in administration and customer service operations.
- Opportunity for personal and professional growth.
- Stipend during the internship period.
- Work closely with a supportive and experienced team.
- Exposure to a dynamic and fast-paced work environment.