Admin/Customer Service Internship

Admin/Customer Service Internship

2023-06-23 – 2023-07-23

CONTRACTOR

JHB001676

ADMIN, OFFICE & SUPPORT

Gauteng, Boksburg

R 7 500.00 – Stipend Monthly

Are you passionate about providing excellent customer service while also having a keen eye for detail in administrative tasks? We are currently seeking a motivated individual to join our client for a Administration/Customer Service Internship position based in Ekurhuleni.

Requirements

  • A tertiary qualification in customer service management, administration, business administration, or relevant is essential.
  • Proficiency in using computer systems and software, including MS Office Suite.
  • Previous experience in customer service or administration will be beneficial.
  • A customer-centric approach and the ability to handle customer queries with professionalism.
  • Strong attention to detail, accuracy, flexibility, and the willingness to learn.
  • Excellent communication skills, both verbal and written.
  • Strong organizational abilities and attention to detail.

Duties and Responsibilities 

  • Provide exceptional customer service by addressing customer inquiries and resolving issues promptly and professionally.
  • Assisting customers on the phone and walk-ins. 
  • Handle administrative tasks such as data entry, document preparation, and record keeping.
  • Maintain accurate customer records and update information as required.
  • Uphold company policies and procedures to deliver consistent service quality.
  • Handle inbound and outbound calls professionally and efficiently, ensuring exceptional customer service.
  • Provide administrative support.

Benefits

  • Gain practical experience and develop valuable skills in administration and customer service operations.
  • Opportunity for personal and professional growth.
  • Stipend during the internship period.
  • Work closely with a supportive and experienced team.
  • Exposure to a dynamic and fast-paced work environment.

Apply Now

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