Receptionist ( Midrand)
Company | Mustek |
Reference # | Receptionist ( Midrand) |
Published | 23/11/2021 |
Contract Type | Permanent |
Salary | Market Related |
Location | Midrand, Gauteng, South Africa |
Introduction | To provide a professional and efficient customer service that enhances the image of the organisation with a focus on customer service. |
Job Functions | Client Services |
Industries | ICT – Information & Communications Technology |
Specification | Receive and direct walk- in customers to the correct departments Answer calls professionally Maintain the abandoned call rate Sending quotes to customers Deal with customer queries efficiently and timelessly Follow-up on quotes Liaising with Technicians on repairs |
Requirements | Qualifications and Experience: Matric Reception courses e.g., telephone etiquette Minimum 1 years’ experience as switchboard operator (preferable) Skills: Basic administration skills Superior telephone etiquette Solid communication skills Good people skills Excellent networking skills Basic computer literacy especially in Microsoft applications Good knowledge of general administrative Knowledge: Good knowledge of general administrative processes Good knowledge of relevant technology (telephony system etc.) Good understanding of organisation structure and organogram Competencies: Detail-oriented Task focused Proactive Pressure resilient Team player Professional image |
Job Closing Date | 25/11/2021 |
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