Sales Associate
2 Locations Available |req8447
Job available in these locations:
GAUTENG, South Africa
LIMPOPO, South Africa
Purpose:
The Sales Associate will be responsible for the provision of a world class customer experience by actively facilitating the achievement of mr price money’s in-store strategic objectives. The key focus of this role will amongst others include the demonstration of outstanding customer service, by promoting and selling of all mr price money’s products.
The below stores have vacancies for Sales Associate:
Store Code Store Name
653 Phalaborwa Namakgale
641 Mkhuhlu Plaza
493 Hoedspruit
373 Dwarsloop Mall
760 760- Tibani Shopping Centre
585 585- Moratiwa Shopping Cent
689 689- Dennilton Moutse Mall
780 780- Mahwelereng Shopping C
11048 Olievenhoutbosch Mall
City Centre, Polokwane CBD
Key Responsibilities:
- Provide a fast, friendly service by actively seeking out customers to assess their needs and to provide assistance.
- Actively strive for quick complaint resolution and the avoidance of escalation of issues.
- Offer customers an exemplary and timely service.
- Actively engage with a minimum of 15 to 20 customers daily to build a strong customer base through providing personalised product guidance, resolving issues and following up on purchases.
- Efficiently drive sales through upselling products based on customer’s needs analysis and preferences.
- Achieve and/or exceed daily sales goal by cross selling and promoting additional products and services.
- Maintain working knowledge of store’s and mr rpice money’s policies and procedures.
- Maintain knowledge of current sales, sales promotions and campaign related requirements.
- Facilitate and manage the out-of-box failures (OBF) and repair policies.
- Provide accurate product information to all customers when needed.
- Provide updated information on warranties, manufacturing specifications, care and maintenance of merchandise and delivery options.
- Enhance product knowledge utilising resources available.
Requirements:
- Grade 12
- 1-2 years relevant experience in a similar role
- Customer orientation
- Attention to detail
- Problem solving
Please note: All applicants must be fully vaccinated against Covid-19 in line with the Mr Price Group company policy
About Us:
Mr Price Group is a high growth, omnichannel, fashion-value retailer with 6 trading divisions, namely: mrp ; mrphome; mrpsport; Miladys; sheetstreet and mrpmoney.
We’re movers and shakers.
We pride ourselves on our fast-moving, fast-working and collaborative culture. Our extensive market-leading retail knowledge means that our environment fosters creativity, curiosity, and a need for exploration.
We employ over 16000 incredible people, and retail in over 1000 South African based stores, almost 100 international stores, and through our online channels offering our full product assortments.
Mr Price Group is an equal opportunity employer and is committed to Employment Equity.
Apply Here: https://mycareer.csod.com/ux/ats/careersite/4/home/requisition/8447
Mr Price Group